These Terms of Use (the “Terms”), entered into by and between you and Hera Society (“Hera,” “we,” “us,” or “our”), govern your access to and use of the (1) website (“Website”) located at herasociety.com; (2) mobile application (“App”); and (3) any services, content, and features made available by, on, or through the Website or the App (collectively, the “Services”), and any information, text, links, graphics, photos, audio, videos, or other materials or arrangements of materials uploaded, downloaded or appearing on the Services (collectively, the “Content”) operated and provided by Mt Olympus, LLC and on which these Terms appear. These Terms are a legal and binding agreement between you and Hera.
By signing up for, or otherwise accessing or using, our Services, you agree to these Terms. If you do not agree to these Terms, then you must not use our Services or access any Content.
You are at least 13 years old and over the minimum age required by the laws of your country of residence to access and use the Services; You are legally qualified to enter a binding contract with Hera, or if you are over 13 but under the age of majority in your jurisdiction, that your legal guardian has reviewed and agrees to these Terms; You are seeking information about a person whom you have a meaningful relationship or personal connection; You are not prohibited or barred from using the Services under the laws of the United States or any other applicable jurisdiction; You will comply with these Terms (including any other terms and policies referenced in these Terms, and all applicable local, state, national, and international laws, rules, and regulations; and You have not previously been permanently suspended or removed from our Services by us or our affiliates, unless you have our express written permission to create a new account. If at any time you cease to meet these requirements, all authorization to access our Services or systems is automatically revoked, and you must immediately delete your account, and we retain the right to remove your access to our Services without warning. 3. User Account To use certain Services, you may be required to register for an account. You must provide accurate, current, and complete information during the registration process and at all other times when you use the Services, and to update the information to keep it accurate, current, and complete. You are the sole authorized User of any account you create through the Services. You are solely and fully responsible for all activities that occur under your account. You agree that you shall monitor your account to prevent use by minors, and you will accept full responsibility for any unauthorized use of your account. You may not authorize others to use your User account, and you may not assign or otherwise transfer your User account to any other person or entity. Should you suspect that any unauthorized party may be using your account, you will notify Hera immediately. Hera will not be liable, and you may be liable for losses, damages, liability, expenses, and fees incurred by Hera or a third party arising from someone else using your account. If you provide any information that is untrue, inaccurate, not current, or incomplete, or if Hera has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, Hera has the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof). We may enable or require you to use a single set of login credentials to use our Services. You agree not to create an account or use the Services if you have been previously removed from Hera or if you have been previously banned from use of the Services. 4. Rules and Prohibitions Without limiting the other rules and prohibitions in these Terms, by using the Services, you agree that you will: Only use the Services for lawful purposes and you will not use or attempt to use the Services for sending or storing any unlawful material or for deceptive or fraudulent purposes. Only use the Services in accordance with all applicable laws, including without limitation, privacy laws, intellectual property laws, anti-spam laws, and regulatory requirements, or other rights of any third party, including privacy, personality, or publicity rights. Only use or access the Services using means explicitly authorized by Hera. If applicable, it is your responsibility to ensure you download the correct Technology for your device. We are not liable if you do not have a compatible device or if you have downloaded the wrong version of the Technology for your device. We reserve the right to terminate your use of the Technology and/or Services if you are using the Technology or Services with an incompatible or unauthorized device. Use your real phone number in registering for Hera. The information you provide to us when you register an account or otherwise communicate with us is accurate, you will promptly notify us of any changes to such information, and you will provide us with whatever proof of identity we may reasonably request. Use the Services only for your own use and will not directly or indirectly resell, license, or transfer the Technology, Services, or content displayed through the Services to a third party. Your participation in using the Services must be for your sole, personal use. Report any errors, bugs, unauthorized access methodologies, or any breach of our intellectual property rights that you uncover in your use of the Services.
Without limiting the other rules and prohibitions in these Terms, by using the Services, you agree that you will not:
Engage in conduct that harms, attempts to harm, or threatens the safety of other Users, Hera, Hera employees, or our community in any way whatsoever.
Engage in threatening, harassing, racist, or sexist behavior or any other behavior that Hera deems inappropriate when using the Services.
Use or attempt to use or gain unauthorized access to any part of the Services in any manner that could damage, disable, overburden, or impair (i) the Services or interfere with any other party’s use of the Services or (ii) any Hera server or the networks connected to any Hera server.
Probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures Hera may use to prevent or restrict access to the Services or use of the Services or the content therein, and you will not attempt any of the foregoing.
Deep-link to our Website or access our Website manually or with any robot, spider, web crawler, extraction software, automated process, and/or device to scrape, copy, index, frame, or monitor any portion of our Website or any content on our Website, and you will not attempt any of the foregoing.
Reverse engineer, duplicate, decompile, disassemble, or decode the Services (including any underlying idea or algorithm), or otherwise extract the source code of the Service.
Use any robot, spider, crawler, scraper, or other automated means or interface to access the Services or extract other Users’ information.
Attack the Services via a denial-of-service attack or a distributed denial-of-service attack.
Use or attempt to use another User’s account, impersonate any person or entity (including, without limitation, by using phone numbers or email addresses associated with any of the foregoing), or forge or manipulate headers or identifiers to disguise the origin of any content transmitted through the Services.
Use or attempt to use the Services to cause nuisance, annoyance, or inconvenience.
Act in an unlawful way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the United States or other countries).
Misrepresent your identity, your age, or your affiliations with a person.
Disclose information that you do not have the consent to disclose.
Stalk or harass any other User of the Services.
Create or operate a pyramid scheme, fraud, or other similar practice.
Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
We do not tolerate users misbehaving and disrupting our Services. You can report any abuse or complaint about a user by contacting us, outlining the abuse and/or complaint. You can report a user by contacting [email protected].
In the event that we believe or determine that you have breached any of the aforementioned or any other provision of these Terms, we reserve the right to suspend and/or permanently deactivate your account at our sole discretion. Where required by law, we will provide you with written notice of the suspension or deactivation of your account, including the reasons which led us to take such action.
You may use the Services only for lawful purposes and in accordance with these Terms. If your access or use of the Services is prohibited by applicable law, then you are not authorized to access or use the Services. We are not responsible if you access or use the Services in any manner that violates applicable law.
We do not control any of the things our users say or do, so you are solely responsible for your interactions with other users off the Website and App.
HERA DOES NOT INQUIRE INTO THE BACKGROUNDS OF ITS USERS OR ATTEMPT TO VERIFY THE STATEMENTS OF ITS USERS. HERA MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OF ANY USERS OR THEIR RELATIONSHIP STATUS OR AFFILIATIONS WITH OTHERS. You agree to, and hereby do, release Hera Society and its successors from any claims, demands, losses, damages, rights, and actions of any kind, including personal injuries, death and property damage, that either directly or indirectly arises from your interactions with or conduct of other users of the Website and/or App. If you are a California resident, you hereby waive California Civil Code Section 1542, which states, “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” The foregoing release does not apply to any claims, demands, or any losses, damages, rights and actions of any kind, including personal injuries, death or property damage for any unconscionable commercial practice by Hera Society or for such party’s fraud, deception, false, promise, misrepresentation or concealment, suppression or omission of any material fact in connection with the Website and/or App. 5. Termination and Suspension You can delete your account at any time by contacting us at [email protected] and submitting a request. Hera reserves the right to investigate and, if appropriate, suspend or terminate your account if Hera believes that you have violated these Terms, misused our Services, or behaved in a way that Hera regards as inappropriate or unlawful, on or off our Services. We reserve the right to make use of any personal, technological, legal, or other means available to enforce the Terms, at any time without liability and without the obligation to give you prior notice, including, but not limited to, preventing you from accessing the Services. If your account is terminated by you or by Hera for any reason, these Terms continue and remain enforceable between you and Hera, and you will not be entitled to any refund for purchases made. Your information will be maintained and deleted in accordance with our Privacy Policy. 6. Data Charges and Mobile Phones / Communications with Hera By creating a Hera account or using the Services, you agree to: (a) accept and receive communications from or on behalf of Hera providing services to you or Hera, including via email, text message, direct message, chat, and calls, to the contact information you provide to Hera when registering an account or using the Services; and (b) receive communications via push notification or in-app messages in the App.
Message and data rates may apply and message frequency may vary. You are responsible for any mobile charges that you may incur for using our Services. The communications in this Section 6 may include, without limitation, commercial or marketing messages, transactional or relationship messages (e.g., messages about the availability of our Services (e.g., interruptions in Services), security and/or fraud (e.g., verification messages), safety, responses to communications initiated by you, updates to policies/legal agreements (e.g., privacy policies, terms of service), newsletters, and messages relating to research, political advocacy, or customer support (those initiated by you and by us). You acknowledge that receiving commercial or marketing messages is not a requirement or condition for you to use the Services. For purposes of clarity, any message (including text message) or call you may receive from us regarding an inquiry is a transactional message, not a commercial, marketing, or promotional message or call. If there are changes to your contact information (e.g., email address, phone number), you agree to update your account to help prevent or limit Hera inadvertently communicating with someone else.
By providing us with your mobile phone number you agree, among other things, to receive communications from Hera related to the Services, including about promotions (where we have consent or as permitted by law), your account, and your relationship with Hera. You agree that these communications may be received even if your phone number is registered on any state or federal Do Not Call list, or international equivalent.
The opt-out options for communications are set out below. If you opt out of receiving communications via one channel, that opt out will only apply to the specific channel for which the opt out is submitted (e.g., if you opt out of receiving email communications, it will not apply to any other channels through which communications can be sent). Please see the following for more information: For email communications that permit opting out (e.g., commercial/marketing messages), there is an opt-out mechanism in the messages. For transactional or relationship email messages, the only opt-out option is to delete your account. To opt out of receiving transactional or relationship text messages (e.g., inquiry updates), you can reply “STOP” to a text message you receive. To opt out of all communications, the only option is to delete your account. You authorize your wireless carrier to use or disclose information about your account and your wireless device, if available, to Hera or its service provider for the duration of your business relationship, solely to help them identify you or your wireless device and to prevent fraud. See our Privacy Policy for how we treat personal information. 7. Rights You Are Granted By Hera Hera grants you the right to use and enjoy our Services, subject to these Terms. For as long as you comply with these Terms, Hera grants you a personal, worldwide, royalty-free, non-assignable, non-exclusive, revocable, and non-sublicensable license to access and use our Services for purposes as intended by Hera and permitted by these Terms and applicable laws. This license and any authorization to access the Services are automatically revoked in the event that you fail to comply with these Terms. 8. Intellectual Property Any text, content, graphics, user interfaces, trademarks, logos, sounds, artwork, images, and other intellectual property appearing on our Services is owned, controlled, or licensed by us and protected by copyright, trademark, and other intellectual property law rights. All rights, title, and interest in and to our Content remains with us at all times. 9. Paid Services There are no fees for use of many aspects of the Services. However, some services, features, and products may be available for purchase (“Paid Services”). 10. Misconduct and Reporting Hera does not tolerate inappropriate behavior on or off of the Services. We encourage you to report any misconduct by other Users. You can report a User by emailing [email protected]. As set forth in our Privacy Policy, we may share data between our affiliates for the safety and security of our Users and may take necessary actions if we believe you have violated these Terms, including banning you from our Services and/or our affiliates’ services, and/or preventing you from creating new accounts. You understand and agree that we may not share information with you regarding your account if doing so would potentially impair the safety or privacy of our other users. 11. Privacy Hera’s Privacy Policy explains how and why we collect, use, and share information about you when you access or use our Services. By using our Services, you agree to be bound by our Privacy Policy, which is incorporated into these Terms, and consent to the collection and use of information about you as set forth in the Privacy Policy. 12. Indemnity Except to the extent prohibited by law, you agree to defend, indemnify, and hold Hera, its affiliates, and their respective directors, officers, employees, agents, contractors, third-party service providers, and licensors harmless from and against any claim or demand made by any third party, and any related liability, damage, loss, and expense (including costs and attorneys’ fees) due to, arising out of, or in connection with: (a) your use of the Services; (b) your violation of these Terms; or (c) your violation of applicable laws or regulations. We reserve the right to control the defense of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. 13. Disclaimers and Limitation of Liability THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” TO THE EXTENT PERMITTED BY APPLICABLE LAW, WITHOUT REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. HERA DOES NOT REPRESENT OR WARRANT THAT (A) YOUR USE OF THE SERVICES WILL MEET YOUR REQUIREMENTS; (B) YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE; (C) ANY DEFECTS OR ERRORS IN OUR SERVICES WILL BE DISCOVERED OR CORRECTED; OR (D) THAT ANY INFORMATION YOU OBTAIN ON OR THROUGH OUR SERVICES WILL BE ACCURATE, RELIABLE, OR APPROPRIATE FOR YOUR PURPOSES. HERA DOES NOT CONTROL, ENDORSE, OR TAKE RESPONSIBILITY FOR THE ACTIONS OF ANY THIRD PARTY OR USER. FURTHERMORE, HERA MAKES NO GUARANTEES AS TO THE NUMBER OF ACTIVE USERS AT ANY TIME; USERS’ ABILITY OR DESIRE TO COMMUNICATE WITH OR MEET YOU, OR THE ULTIMATE CONDUCT OF USERS YOU COMMUNICATE THROUGH OR BEYOND THE SERVICES. HERA DISCLAIMS AND ASSUMES NO RESPONSIBILITY FOR ANY CONDUCT OF YOU OR ANY OTHER USER, ON OR OFF OUR SERVICES. HERA ASSUMES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER USER OR THIRD PARTY SENDS OR RECEIVES THROUGH OUR SERVICES; NOR DOES HERA ASSUME RESPONSIBILITY FOR THE IDENTITY, INTENTIONS, LEGITIMACY, OR VERACITY OF ANY USERS WITH WHOM YOU MAY COMMUNICATE WITH THROUGH HERA. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF OUR SERVICES IS ACCESSED AT YOUR OWN DISCRETION AND RISK. HERA IS NOT RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER HARDWARE, COMPUTER SOFTWARE, OR OTHER EQUIPMENT OR TECHNOLOGY INCLUDING, BUT WITHOUT LIMITATION, DAMAGE FROM ANY SECURITY BREACH OR FROM ANY VIRUS, BUGS, TAMPERING, HACKING, FRAUD, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER LINE OR NETWORK FAILURE, OR ANY OTHER TECHNICAL OR OTHER DISRUPTION OR MALFUNCTION.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL HERA, ITS AFFILIATES, EMPLOYEES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE TO YOU FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; OR (II) THE CONDUCT OF ANY USERS OR THIRD PARTIES ON OR THROUGH ANY OF OUR AFFILIATES’ SERVICES OR IN CONNECTION WITH THE SERVICES. IN NO EVENT WILL THE AGGREGATE LIABILITY OF HERA EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100) OR ANY AMOUNT YOU PAID HERA IN THE PREVIOUS SIX MONTHS FOR THE SERVICES GIVING RISE TO THE CLAIM. THE LIMITATIONS OF THIS SECTION WILL APPLY TO ANY THEORY OF LIABILITY, INCLUDING THOSE BASED ON WARRANTY, CONTRACT, STATUTE, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF HERA HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGE, AND EVEN IF ANY REMEDY SET FORTH IN THESE TERMS IS FOUND TO HAVE FAILED ITS ESSENTIAL PURPOSE. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some or all of the exclusions and limitations in this section may not apply to you. Instead, in such jurisdictions, the exclusions and limitations above shall apply only to the extent permitted by the laws of such jurisdictions. 14. Governing Law and Venue If you have an issue or dispute, you agree to raise it and try to resolve it first with Hera informally. You can contact us with feedback and concerns at [email protected].
To the fullest extent permitted by applicable law, any claims arising out of or relating to these Terms or the Services will be governed by the laws of the State of Delaware, without regard to its conflict of laws rules; all disputes related to these Terms or the Services will be brought solely in the federal or state courts located in the State of Delaware, and you and Hera consent to personal jurisdiction in these courts. 15. Third-Party Services Our Services may contain advertisements and promotions offered by third parties and links to other websites or resources. Hera may also provide non-commercial links or references to third parties within its content. Hera is not responsible for the availability (or lack of availability) of any external websites or resources or their content. The applicable third party’s terms will govern their relationship with you. Furthermore, Hera is not responsible for, and does not endorse, any products or services that may be offered by third-party websites or resources. If you choose to interact with the third parties made available through our Services, such party’s terms will govern their relationship with you. Hera is not responsible or liable for such third parties’ terms or actions. 16. Modifying the Services and These Terms We may add or remove features, products, or functionalities as we improve our Services, and we may also suspend or stop the Services altogether. We may take any of these actions at any time for any reason, and when we do, we may not provide you with any notice beforehand.
We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of our Services thereafter. We will use commercially reasonable efforts to generally notify all users of any material changes to these Terms, such as through a notice on Hera, however, you should look at the Terms regularly to check for such changes. We will also update the “Last Updated” date at the top of these Terms, which reflect the effective date of such Terms. Your continued access or use of the Services following the posting of revised Terms constitutes your acceptance and agreement to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.
If you do not agree to the new Terms, you must stop accessing or using the Services.
17. Entire Agreement
These Terms, with the Privacy Policy, contain the entire agreement between you and Hera regarding the use of our Services. The Terms supersede all previous agreements, representations, and arrangements between us, written or oral. If any provision of these Terms is held invalid, illegal, or otherwise unenforceable, the remainder of the Terms shall continue in full force and effect. The failure of Hera to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. You agree that your Hera account is non-transferable and all of your rights to your account and its content terminate upon your death, unless otherwise provided by law. Any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by us without restriction. No agency, partnership, joint venture, fiduciary or other special relationship or employment is created as a result of these Terms, and you may not make any representations on behalf of or bind Hera in any manner.
18. Contact Us
If you have any questions or comments regarding these Terms, please contact: [email protected]
Privacy Policy Last updated: November 21, 2023
Welcome to Hera’s Privacy Policy. Please read this in conjunction with Hera’s Terms of Use.
This Privacy Policy (“Policy”) applies to all Hera platforms, which includes the Hera mobile application (“App”) and website herasociety.com (“Website”), accessed via any platform or device that links to this Policy. The term “Services” means and collectively refers to Hera’s services offered on or through such platforms. This Policy explains how we collect, protect, use, store, and disclose the personal information of users and other individuals age thirteen (13) and over. This Policy applies to personal information relating to: (i) individuals who are registered users of or subscribers to our Services (“Users”) and (ii) individuals who are not Users but are identified by a User as a person with whom that User shares a personal connection (“Non-User”).
By using our Services or providing information to us, you consent to us collecting, storing, using, and disclosing information as described in this Policy.
Notice to Certain California Individuals: The disclosures regarding the collection, processing/use and disclosure of personal information of, from, or about Users and Associates, are set forth in both this Policy and the U.S. State Privacy Notice. If you are an individual referenced in this section, please read our U.S. State Privacy Notice and note that certain sections of the U.S. State Privacy Notice reference back to this General Privacy Policy (such as detailed information on how to exercise privacy rights).
If you are a User, your access to and use of our Services are subject to our Terms of Use, which define some of the terms used throughout this policy. Please make sure that you have carefully read and understand the Terms of Use before you use our Services. By using our Services, you accept the Terms of Use, and acknowledge and agree that you have read and fully understand and agree to our privacy practices as described in this Policy. If you do not feel comfortable with any part of this Policy or our Terms of Use, you must not use or access our Services.
If you have any questions regarding this Privacy Policy, please contact us at [email protected].
2. Users
2.1. Collection of Personal Information
When you use our Services, we may collect information from and about you, including information that you provide to us directly and information automatically collected.
2.1.1. Information You Provide
When you use our Services, you may provide information to us, including when you register with Hera, contact us with inquiries, respond to surveys, or otherwise access or use our Services. This information may include some or all of the following:
Personal Information. When you use our Services, we may ask you to provide us with certain personal information that can be used to contact or identify you. Personal information includes, but is not limited to your phone number. For safety and security we require users to verify their accounts and ask for Users’ phone numbers to do so. We want to prevent robot activity and fake inquiries which can be used for malicious activities and cybercrime. This verification is required by Hera to prevent fraud. When you provide your phone number, we send different kinds of transactional text messages directly relating to your use of your Services, like verifying your phone number and alerts. By providing your mobile phone number, you expressly consent to receive these types of transactional text messages from us at that number. Third-party data and message fees may apply. If your phone number changes, please ensure that you update this;
Information Related to a Non-User. Hera allows a User to associate a User’s phone number with the phone number of a person with whom the User has a personal connection (“Non-User”). We may collect and process information related to the User and the Non-User. This information includes personal information such as the phone number of the User and the phone number of the Non-User.
Clipboard. Information, including text, found in your device’s clipboard, with your permission. For example, if you choose to paste a phone number from your clipboard onto Hera, we access this information stored in your clipboard in order to fulfill your request.
Payment Information. If you purchase any of Hera’s products and/or Services, you may provide your credit or debit card information. Hera uses third-party services for payment processing. Hera will not store or collect your payment card details. Payment information is provided directly to our third-party payment processors whose use of your personal information is governed by their respective privacy policies. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
Correspondence with Hera. When you use our Services, complete electronic forms, communicate with or contact us for support, we may collect and store certain information about you and the correspondence that you voluntarily provide to us, for example: contact information; the nature and content of your communication; the purpose of the interaction; and the action we took in response to your inquiry or request.
Stories, Surveys, and Contributions. We may collect information you share through surveys or your participation in research, promotions, marketing campaigns, or events such as your gender, age, likeness and preferences. We may also contact you to find out if you would like to provide feedback, a testimonial, or participate in a marketing campaign.
2.1.2. Information Collected Automatically
When you use our Services, we may automatically collect some or all of the following information about you and your device(s):
Usage Information. When you use our Services, we collect information regarding your behavior and activity while interacting with our Services, for example: the pages or features of our Services that you browsed; how much time you spend interacting with our Services; and information about links you interact with across our Services, including links sent through text and email.
Device Information. When you use our Services, we collect certain information from and about the device(s) you use or access our Services with, including: information about your connection, such as your IP address, browser type, browser version, and related information; and information about your device and its settings, such as device IDs, operating system and version, mobile carrier, device manufacturer, language, user agent, time zone settings, identifiers for advertising purposes, model of your device, network type, battery level, and unique device identifiers and other diagnostic data.
Preferences. When you use our Services, we may collect information about the preferences you set using your settings so that we can respect your preferences and make your use of our Services more productive.
Advertisements. When you view or interact with ads we serve on or off Hera, we may collect information about those views or interactions (e.g., watching a video ad or preroll, clicking on an ad, interacting with resposts of or replies to an ad).
Cookies. Like many websites we use cookies and similar tracking technologies to collect additional usage data and operate our Services. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as pixel tags, which are transparent images that allow us to understand how users interact with our Website and help to improve and analyze our Services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services. To learn more about how we use cookies on our Services and your choices, please check out our Cookie Policy.
2.1.2.1. Do Not Track Signals
Do Not Track (“DNT”) is an optional browser setting that allows you to express your preference regarding tracking by advertisers and other third parties. We honor DNT signals and preferences that you set in your browser.
2.2. Use of Information
In general, we use information collected to provide you with the best possible Services and continually improve them over time.
Specifically, we may use the information we collect for various purposes, including, among other things: To provide and maintain our Services; To fulfill any other purpose for which you provide it; To notify you about changes to our Services (e.g., App updates and new features); To allow you to participate in interactive features of our Services when you choose to do so; To provide customer support and respond to your inquiries and/or requests about our Services; To receive feedback and provide customer and technical support for our Services; To conduct research and gather analytics or valuable information about how you use and interact with our Services so that we can improve our Services and ensure our Services work properly; To conduct surveys, research, and audits; To protect our users and third parties from harm; To detect, prevent, and investigate actual or suspected fraud, hacking, or other misconduct involving our Services; To monitor the usage of our Services; To administer, maintain, analyze, improve, and customize the Services and create a better experience for users of our Services; To provide or send information about our Services; To send transactional text messages directly relating to your use of our Services (e.g., verifying your account) To detect, prevent, and address technical issues; To fulfill any other purpose for which you provide it; To personalize the App/Website and the content we deliver to you; To test new technologies and processes designed to enhance and improve our Services; To resolve disputes, troubleshoot problems, and enforce our Terms of Use; To investigate fraud, protect our legal rights, and enforce our Terms of Use; To provide you with notices about your account and/or subscriptions, including expiration and renewal notices, email-instructions, etc.; and In any other way we may describe when you provide the information; and for any other purpose with your consent.
Additionally, we may use your personal information if we think we need to or are permitted to for legal purposes, to protect our business, our rights, or our property, or to address activity that may be illegal, unethical, or legally actionable.
2.3. How We Share Information
We take your privacy very seriously. Our policy is only to disclose your personal information in limited circumstances, mainly to fulfill the purpose for which you provide it and/or with your consent in any other cases. When you use our Services, we may share the information we collect about you in some or all of the following ways:
With Other Users. We may share personal information that you have directed us to share, including your phone number, with other Hera Users. For example, upon detection of a match (i.e., when two or more Hera Users associate their phone numbers with the phone number of a same Non-User), Hera may share your phone number with the other User(s), and vice versa, as you consented to in using our Services.
To Law Enforcement. We may share personal information for legal, safety, and security purposes. We may share personal information if we reasonably believe that disclosing the information is needed or required to:
Comply with any valid legal process, governmental request, valid request by public authorities, or applicable law, rule, or regulation;
Investigate, remedy, or enforce potential Terms of Use violations;
Protect the rights, property, or safety of Hera, Hera’s users, or others; and/or
Detect and resolve any fraud or security concerns.
To Authorized Business Partners. Authorized Business Partners are third parties whose services Hera uses to operate and improve our own Services. These third parties include agents, contractors, service providers, and other third parties that we use to support our business and who are bound by the contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
In the Event of a Business Transaction. If we are involved in a merger, acquisition, asset sale, financing, liquidation or bankruptcy or acquisition of all or some portion of our business to another company, your personal information may be transferred or shared with that company before and after that transaction closes.
3. Non-Users
In connection with our Services, we may collect limited information about Non-Users, which can occur when a User associates the User’s phone number with the phone number of a Non-User. We do not sell or share (as these terms are defined under applicable data protection and privacy laws) the personal information, such as phone numbers, of Non-Users. We do not disclose the personal information, such as phone numbers, of Non-Users.
3.1. Personal Information Collected
When a User uses our Services, we may collect and process personal information about Non-Users, such as the phone number of the Non-User.
3.2. Source of Personal Information
When a User uses our Services, we may receive the personal information of Non-Users described in this Policy from other Users. Specifically, we may receive the phone number of a Non-User from one or more Users, such as when a User associates the User’s phone number with the Non-User’s phone number.
3.3. Purposes or Uses of Personal Information
When a User uses our Services, we may collect and process personal information about Non-Users for some or all of the following purposes or uses:
To connect two or more Users. For example, upon detection of a match (i.e., when two or more Users associate their phone numbers with the phone number of the same Non-User), Hera may enable the Users to connect outside of our Services;
To facilitate and administer our communication and interaction with Users;
To handle inquiries, complaints, and requests;
To comply with legal and regulatory requirements; and
To exercise our rights, and to defend ourselves from claims.
3.4. No Disclosure of Personal Information
Hera does not disclose the personal information of Non-Users to other Users or third parties. Accordingly, no Users or third parties will receive personal information about Non-Users.
4. How We Secure, Store, and Retain Information
4.1. Security of Information
Hera has implemented reasonable technical and organizational precautions to protect the confidentiality, security, and integrity of personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, no method of electronic storage is ever fully secure or error-free. While we strive to safeguard personal information, we cannot guarantee the security of information transmitted to us over the Internet. Any transmission of personal information is at your own risk. Please keep this in mind when disclosing any information to Hera.
4.2. Storage of Information
Your information, including personal information, may be transferred to and maintain on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us, you should be aware that once your Personal Information is submitted through our Services, it will be transferred to the United States, processed there, and therefore governed by local data protection laws, which can vary state by state.
4.3. Retention of Information
We will retain information only for as long as is necessary for the purposes set out in this Policy, unless a longer retention period is required or permitted by law. We will retain and use your personal information to the extent necessary to comply with our legal obligations (e.g., if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
5. Children’s Information
Our Services are not intended for, and we do not direct them to, anyone under the age of thirteen (13). No one under the age of 13 may provide any personal information to or on our Services.
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are not 13 years or older, do not use our Website, App, or Services or provide any information about yourself to us, including your name, address, telephone number, or email address. If you believe that we received any information from or about a child under the age of 13, please contact us at [email protected]. If we become aware that a child under the age of 13 is using our Services and providing us with personal information without verification of parental consent, we will take steps to terminate that child’s Services and delete that information.
California residents under the age of sixteen (16) may have additional rights regarding the collection of their personal information. 6. Links to Third-Party Websites When you use our Services, you may be directed to other websites and applications that are beyond our control. We may also allow third-party websites or applications to link to our Services. We are not responsible for the privacy practices of any third parties or the content of linked websites and applications, but we do encourage you to read the applicable privacy policies and terms and conditions of such parties, websites, and applications. This Privacy Policy only applies to our Services. 7. Your Rights and Choices 7.1. Your Rights You may have rights under certain data protection and privacy laws applicable in your country with respect to our use of your personal information. These rights are not absolute, meaning that, as permitted under applicable data protection and privacy laws, we may not be obligated to comply with your request and we can limit the frequency of your requests. For all requests, we will need to verify the identity of the data subject and, if applicable, the identity and authority of the persons submitting the request on behalf of the data subject. If we are unable to confirm or validate the identity of the data subject and, if applicable, the identity and authority of the requestor if different than the data subject, then we may reject or deny the request. Subject to applicable protection and privacy laws, you can exercise your rights free of charge.
Data protection and privacy laws applicable in your country may give you the following rights:
Type of Right Description Exercising Right Right of Access / Right to Know / Right to Data Portability This right provides an individual with the opportunity to know what personal information has been collected about them, including the specific pieces of personal information and the right to receive a copy of the personal information in a portable and, to the extent technically feasible, a readily usable format. User: You can exercise this right by contacting us at [email protected].
Non-User: Contact us at [email] and provide (i) your first and last name, email address and address of residency; (ii) identify the right(s) being exercise; and (iii) in the subject line include “Non-User DSR Request” Right of Deletion This right provides an individual with the opportunity to request the deletion of personal information.
Notwithstanding the fact that a data subject may exercise a right to delete personal information, please note that we will keep a record of all rights requests and we may retain personal information even after receiving and processing a right of deletion request if such retention is permitted or required under applicable data protection and privacy laws. User: You can exercise this right by contacting us at [email protected].
Non-User: Contact us at [email] and provide (i) your first and last name, email address and address of residency; (ii) identify the right(s) being exercise; and (iii) in the subject line include “Non-User DSR Request” Right to Correct or Rectify Personal Information Taking into account the nature of the personal information and the purposes of the processing, this right provides an individual with the ability to correct or update inaccurate personal information that we hold about the individual. User: Contact us at [email protected] to correct or update your information.
Non-User: Contact us at [email] and provide (i) your first and last name, email address and address of residency; (ii) identify the right(s) being exercise; and (iii) in the subject line include “Non-User DSR Request” Right to Appeal This right provides an individual with the opportunity to appeal a decision made by us in connection with a rights request. User or Non-User: Contact us at [email] and provide (i) your first and last name, email address and address of residency; (ii) the date that you initially submitted the request; (iii) an overview of the decision you are appealing; and (iv) in the subject line include “DSR - Appeal”
Right to Withdraw Consent This right provides individuals with the opportunity to withdraw their consent where Hera has collected their personal information on the basis of such consent. User or Non-User: To withdraw consent where you have previously given your consent to Hera, contact us at [email] and provide (i) your first and last name, email address, and address of residency; (ii) an explanation of where you provided your consent to Hera; and (iii) in the subject line include “Withdraw Consent - DSR” Right to Opt-out of Profiling This right provides individuals with the opportunity to opt out of profiling. The term profiling has specific definitions under state laws and typically means automated processing to analyze an individual’s economic, situation, health, personal preferences, interests, reliability, behavior, location, or movements in a way that would produce a legal or similarly significant effect. User or Non-User: Hera does not engage in this type of profiling of individuals. Right to Limit the Use and Disclosure of Sensitive Personal Information Under the CPRA, this right provides an individual with the opportunity to direct a business that collects sensitive personal information about the individual to limit its use of the individual’s sensitive personal information to only the use necessary to perform the services or provide the goods reasonably expected by the average individual who requests those services or goods or as otherwise permitted under applicable data protection and privacy laws. This right is limited to sensitive personal information used for the purpose of inferring characteristics about an individual. User or Non-User: Hera does not use sensitive personal information for the purpose of inferring characteristics about an individual, therefore we do not offer a path to exercise this right. However, all other rights applicable to personal information are available for sensitive personal information as well.
The above list is not exhaustive, and the particular rights which are applicable to you may vary depending on your country and exclude those listed above or include other rights not listed above. You should make yourself aware of the rights you have under the applicable privacy laws in your country.
7.2. Your Choices
7.2.1. Commercial Email Messages & Text Messages
You can unsubscribe from our marketing or promotional emails and text messages by using the unsubscribe mechanism in the communication. We will still send you transactional, information, and relationship communications about the use of our Services, platforms, and/or the relationship between us and you.
7.2.2. Push Notifications
In the notifications section of the account page on our mobile platforms/apps, you can adjust your preferences for push notifications for updates, reminders, and news. Please note that turning off notifications may impact the use of our Services, platforms, and/or the relationship between you and us.
8. California, Nevada, Virginia, Colorado, and Connecticut Residents
California, Nevada, Virginia, Colorado, and Connecticut residents, please review additional privacy information in our U.S. State Privacy Notice.
10. International Users
The personal information processed in connection with this Policy may be stored and processed on servers located in the United States and other global locations, which means that if you reside outside of the United States your personal information will be transferred, stored, and processed outside of the country or jurisdiction in which you reside.
11. Contact Us
If you have any questions or concerns relating to this Policy or our privacy practices, please contact us at [email protected].
You are responsible for ensuring we have up-to-date active and deliverable contact information for you, and for periodically reviewing this Policy to check for any changes.
U.S. State Privacy Notice Effective: November 22, 2023
California, Nevada, Virginia, Colorado, and Connecticut Residents. For California, Nevada, Virginia, Colorado, and Connecticut residents that are individuals covered by the Hera’s Privacy Policy, this U.S. Privacy Notice (“Notice”) supplements the Privacy Policy. Please note that certain sections of this Notice reference back to the Privacy Policy (such as detailed information on how to exercise privacy rights). Capitalized terms used in this Notice but not defined herein, shall have the meaning ascribed to such terms in the Privacy Policy. Users in California, Nevada, Virginia, Colorado, and Connecticut have certain privacy rights as specified under state law. Our Privacy Policy and privacy controls we offer to all users are in line with these laws; however, this Notice ensures we cover state-specific requirements.
In the last 12 months, we have collected the following personal information: Identifiers: Identifiers such as your name, unique personal identifiers, online identifiers, IP address, email address, phone number, or other similar identifiers. We mainly use these to offer our Services, for example to create your account and detect matches. Personal information categories listed in the California Customer Records provisions: Personal information categories listed in the California Customer Records provisions, such as your name and/or telephone number. For example, we use this information so that you can use and purchase our Services. Some personal information included in this category overlaps with other categories. Commercial Information: Commercial information, such as products or Services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. For example, we may keep this information when you purchase items through the App or when you engage with our ads on our platform. Communications Data: Such as the nature and content of communications, data and time sent, etc. Survey Response Data: Such as demographic information and survey responses that you provide when you voluntarily participate in a survey for us. 4. How Long We Keep Your Information As detailed in Section 4.3 of the Privacy Policy (“Retention of Information”), we retain information for as long as is necessary as set out in the Privacy Policy, unless a longer retention period is required or permitted by law. 5. Sharing Your Information We do not share your personal information for cross-context behavioral advertising. We may share your personal information for a business purpose(s) or at your direction. For example, we share your personal information with our data hosting and storage providers. Our service providers can only use your information for specific purposes and are required to ensure its confidentiality.
In the past 12 months, we may have disclosed categories A-G for a business purpose or at your direction with our affiliates, service, providers, or Users. 6. California If you live in California, you also have the right to request to limit the use and disclosure of your sensitive personal information that is used to infer characteristics about you as provided by the CCPA. Hera does not collect sensitive personal information. 7. Nevada We do not sell your covered information, as defined under Chapter 603A of the Nevada Revised Statutes. If you still have questions about your covered information or anything else in our Privacy Policy, please contact us at [email protected]. 8. Virginia If you live in Virginia, you have some additional rights: If we deny your rights request, you have the right to appeal that decision. We will provide you the necessary information to submit an appeal at that time. Alternatively, you can appeal a decision by contacting us at [email] and providing (i) your first and last name, email address and address of residency; (ii) the date that you initially submitted the request; (iii) an overview of the decision you are appealing; and (iv) in the subject line include “DSR - Appeal.” Hera does not engage in targeted advertising. Hera does not engage in profiling as defined by Virginia law. 9. Colorado If you live in Colorado, you have some additional rights: If we deny your rights request, you have the right to appeal that decision. We will provide you the necessary information to submit an appeal at that time. Alternatively, you can appeal a decision by contacting us at [email] and providing (i) your first and last name, email address and address of residency; (ii) the date that you initially submitted the request; (iii) an overview of the decision you are appealing; and (iv) in the subject line include “DSR - Appeal.” Hera does not engage in targeted advertising. Hera does not engage in profiling as defined by Colorado law. 10. Connecticut If you live in Connecticut, you have some additional rights: If we deny your rights request, you have the right to appeal that decision. We will provide you the necessary information to submit an appeal at that time. Alternatively, you can appeal a decision by contacting us at [email] and providing (i) your first and last name, email address and address of residency; (ii) the date that you initially submitted the request; (iii) an overview of the decision you are appealing; and (iv) in the subject line include “DSR - Appeal.” Hera does not engage in targeted advertising. Hera does not engage in profiling as defined by Colorado law.
Cookie Policy Effective: November 22, 2023
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies, including pixel tags may be used for similar purposes. In this policy, we say “cookies” to refer to all of these technologies.
Our Privacy Policy explains how we collect and use information from and about you when you use Hera and certain other of our Services. This policy explains more about how we use cookies and your related choices.
The cookies we use generally fall into the following categories:
Category of Cookies Description Essential These cookies are strictly necessary to provide you our Services, such as enabling you to log in, remembering your preferences and keeping you safe by detecting malicious activity. Analytics These cookies help us understand how our Services are being used and help us customize and improve our Services for you. Advertising & Marketing These cookies are used to determine how effective our marketing campaigns are and make the ads you see more relevant to you. They perform functions such as helping us understand how much traffic our marketing campaigns drive on our Services, preventing the same ad from continuously reappearing, and ensuring that ads are properly displayed for advertisers.
1.1. Analytics and Advertising Services We may let other companies use cookies on our Services. These companies may collect information about how you use our Services over time and combine it with similar information from other services and companies. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity. 1.2. Your Choices You may be able to adjust your cookie settings on your browser or device in addition to the settings we make available to you on our Services. See below for more information on each of the options that may be available to you. 1.2.1. Browser Settings Your browser may provide you with the option to refuse some or all non-essential browser cookies. You may also be able to remove cookies from your browser. For more information about how to manage browser cookies, please follow the instructions provided by your browser. 1.2.2. Device Identifier Settings Your device operating system may let you opt-out from having certain device identifiers used for interest-based advertising. You should refer to the instructions provided by your mobile device’s manufacturer; this information is typically available under the “settings” function of your mobile device.
And of course, if your mobile device offers an uninstall process, you can always stop us from collecting information through the app by uninstalling the Hera App.
Terms of Use Last updated: November 21, 2023
These Terms of Use (the “Terms”), entered into by and between you and Hera Society (“Hera,” “we,” “us,” or “our”), govern your access to and use of the (1) website (“Website”) located at herasociety.com; (2) mobile application (“App”); and (3) any services, content, and features made available by, on, or through the Website or the App (collectively, the “Services”), and any information, text, links, graphics, photos, audio, videos, or other materials or arrangements of materials uploaded, downloaded or appearing on the Services (collectively, the “Content”) operated and provided by Mt Olympus, LLC and on which these Terms appear. These Terms are a legal and binding agreement between you and Hera.
By signing up for, or otherwise accessing or using, our Services, you agree to these Terms. If you do not agree to these Terms, then you must not use our Services or access any Content.
Use of our Services is subject to the Privacy Policy and additional terms and conditions presented by Hera, all of which are made part of these Terms by reference.
If you do not agree to these Terms or cannot comply, do not access or use our Services. These Terms apply to all visitors, users, and others who wish to access or use our Services.
By using our Services you represent, warrant, and agree that: You are at least 13 years old and over the minimum age required by the laws of your country of residence to access and use the Services; You are legally qualified to enter a binding contract with Hera, or if you are over 13 but under the age of majority in your jurisdiction, that your legal guardian has reviewed and agrees to these Terms; You are seeking information about a person whom you have a meaningful relationship or personal connection; You are not prohibited or barred from using the Services under the laws of the United States or any other applicable jurisdiction; You will comply with these Terms (including any other terms and policies referenced in these Terms, and all applicable local, state, national, and international laws, rules, and regulations; and You have not previously been permanently suspended or removed from our Services by us or our affiliates, unless you have our express written permission to create a new account. If at any time you cease to meet these requirements, all authorization to access our Services or systems is automatically revoked, and you must immediately delete your account, and we retain the right to remove your access to our Services without warning. 3. User Account To use certain Services, you may be required to register for an account. You must provide accurate, current, and complete information during the registration process and at all other times when you use the Services, and to update the information to keep it accurate, current, and complete. You are the sole authorized User of any account you create through the Services. You are solely and fully responsible for all activities that occur under your account. You agree that you shall monitor your account to prevent use by minors, and you will accept full responsibility for any unauthorized use of your account. You may not authorize others to use your User account, and you may not assign or otherwise transfer your User account to any other person or entity. Should you suspect that any unauthorized party may be using your account, you will notify Hera immediately. Hera will not be liable, and you may be liable for losses, damages, liability, expenses, and fees incurred by Hera or a third party arising from someone else using your account. If you provide any information that is untrue, inaccurate, not current, or incomplete, or if Hera has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, Hera has the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof). We may enable or require you to use a single set of login credentials to use our Services. You agree not to create an account or use the Services if you have been previously removed from Hera or if you have been previously banned from use of the Services. 4. Rules and Prohibitions Without limiting the other rules and prohibitions in these Terms, by using the Services, you agree that you will: Only use the Services for lawful purposes and you will not use or attempt to use the Services for sending or storing any unlawful material or for deceptive or fraudulent purposes. Only use the Services in accordance with all applicable laws, including without limitation, privacy laws, intellectual property laws, anti-spam laws, and regulatory requirements, or other rights of any third party, including privacy, personality, or publicity rights. Only use or access the Services using means explicitly authorized by Hera. If applicable, it is your responsibility to ensure you download the correct Technology for your device. We are not liable if you do not have a compatible device or if you have downloaded the wrong version of the Technology for your device. We reserve the right to terminate your use of the Technology and/or Services if you are using the Technology or Services with an incompatible or unauthorized device. Use your real phone number in registering for Hera. The information you provide to us when you register an account or otherwise communicate with us is accurate, you will promptly notify us of any changes to such information, and you will provide us with whatever proof of identity we may reasonably request. Use the Services only for your own use and will not directly or indirectly resell, license, or transfer the Technology, Services, or content displayed through the Services to a third party. Your participation in using the Services must be for your sole, personal use. Report any errors, bugs, unauthorized access methodologies, or any breach of our intellectual property rights that you uncover in your use of the Services.
Without limiting the other rules and prohibitions in these Terms, by using the Services, you agree that you will not:
Engage in conduct that harms, attempts to harm, or threatens the safety of other Users, Hera, Hera employees, or our community in any way whatsoever.
Engage in threatening, harassing, racist, or sexist behavior or any other behavior that Hera deems inappropriate when using the Services.
Use or attempt to use or gain unauthorized access to any part of the Services in any manner that could damage, disable, overburden, or impair (i) the Services or interfere with any other party’s use of the Services or (ii) any Hera server or the networks connected to any Hera server.
Probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures Hera may use to prevent or restrict access to the Services or use of the Services or the content therein, and you will not attempt any of the foregoing.
Deep-link to our Website or access our Website manually or with any robot, spider, web crawler, extraction software, automated process, and/or device to scrape, copy, index, frame, or monitor any portion of our Website or any content on our Website, and you will not attempt any of the foregoing.
Reverse engineer, duplicate, decompile, disassemble, or decode the Services (including any underlying idea or algorithm), or otherwise extract the source code of the Service.
Use any robot, spider, crawler, scraper, or other automated means or interface to access the Services or extract other Users’ information.
Attack the Services via a denial-of-service attack or a distributed denial-of-service attack.
Use or attempt to use another User’s account, impersonate any person or entity (including, without limitation, by using phone numbers or email addresses associated with any of the foregoing), or forge or manipulate headers or identifiers to disguise the origin of any content transmitted through the Services.
Use or attempt to use the Services to cause nuisance, annoyance, or inconvenience.
Act in an unlawful way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the United States or other countries).
Misrepresent your identity, your age, or your affiliations with a person.
Disclose information that you do not have the consent to disclose.
Stalk or harass any other User of the Services.
Create or operate a pyramid scheme, fraud, or other similar practice.
Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
We do not tolerate users misbehaving and disrupting our Services. You can report any abuse or complaint about a user by contacting us, outlining the abuse and/or complaint. You can report a user by contacting [email protected].
In the event that we believe or determine that you have breached any of the aforementioned or any other provision of these Terms, we reserve the right to suspend and/or permanently deactivate your account at our sole discretion. Where required by law, we will provide you with written notice of the suspension or deactivation of your account, including the reasons which led us to take such action.
You may use the Services only for lawful purposes and in accordance with these Terms. If your access or use of the Services is prohibited by applicable law, then you are not authorized to access or use the Services. We are not responsible if you access or use the Services in any manner that violates applicable law.
We do not control any of the things our users say or do, so you are solely responsible for your interactions with other users off the Website and App.
HERA DOES NOT INQUIRE INTO THE BACKGROUNDS OF ITS USERS OR ATTEMPT TO VERIFY THE STATEMENTS OF ITS USERS. HERA MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OF ANY USERS OR THEIR RELATIONSHIP STATUS OR AFFILIATIONS WITH OTHERS. You agree to, and hereby do, release Hera Society and its successors from any claims, demands, losses, damages, rights, and actions of any kind, including personal injuries, death and property damage, that either directly or indirectly arises from your interactions with or conduct of other users of the Website and/or App. If you are a California resident, you hereby waive California Civil Code Section 1542, which states, “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” The foregoing release does not apply to any claims, demands, or any losses, damages, rights and actions of any kind, including personal injuries, death or property damage for any unconscionable commercial practice by Hera Society or for such party’s fraud, deception, false, promise, misrepresentation or concealment, suppression or omission of any material fact in connection with the Website and/or App. 5. Termination and Suspension You can delete your account at any time by contacting us at [email protected] and submitting a request. Hera reserves the right to investigate and, if appropriate, suspend or terminate your account if Hera believes that you have violated these Terms, misused our Services, or behaved in a way that Hera regards as inappropriate or unlawful, on or off our Services. We reserve the right to make use of any personal, technological, legal, or other means available to enforce the Terms, at any time without liability and without the obligation to give you prior notice, including, but not limited to, preventing you from accessing the Services. If your account is terminated by you or by Hera for any reason, these Terms continue and remain enforceable between you and Hera, and you will not be entitled to any refund for purchases made. Your information will be maintained and deleted in accordance with our Privacy Policy. 6. Data Charges and Mobile Phones / Communications with Hera By creating a Hera account or using the Services, you agree to: (a) accept and receive communications from or on behalf of Hera providing services to you or Hera, including via email, text message, direct message, chat, and calls, to the contact information you provide to Hera when registering an account or using the Services; and (b) receive communications via push notification or in-app messages in the App.
Message and data rates may apply and message frequency may vary. You are responsible for any mobile charges that you may incur for using our Services. The communications in this Section 6 may include, without limitation, commercial or marketing messages, transactional or relationship messages (e.g., messages about the availability of our Services (e.g., interruptions in Services), security and/or fraud (e.g., verification messages), safety, responses to communications initiated by you, updates to policies/legal agreements (e.g., privacy policies, terms of service), newsletters, and messages relating to research, political advocacy, or customer support (those initiated by you and by us). You acknowledge that receiving commercial or marketing messages is not a requirement or condition for you to use the Services. For purposes of clarity, any message (including text message) or call you may receive from us regarding an inquiry is a transactional message, not a commercial, marketing, or promotional message or call. If there are changes to your contact information (e.g., email address, phone number), you agree to update your account to help prevent or limit Hera inadvertently communicating with someone else.
By providing us with your mobile phone number you agree, among other things, to receive communications from Hera related to the Services, including about promotions (where we have consent or as permitted by law), your account, and your relationship with Hera. You agree that these communications may be received even if your phone number is registered on any state or federal Do Not Call list, or international equivalent.
The opt-out options for communications are set out below. If you opt out of receiving communications via one channel, that opt out will only apply to the specific channel for which the opt out is submitted (e.g., if you opt out of receiving email communications, it will not apply to any other channels through which communications can be sent). Please see the following for more information: For email communications that permit opting out (e.g., commercial/marketing messages), there is an opt-out mechanism in the messages. For transactional or relationship email messages, the only opt-out option is to delete your account. To opt out of receiving transactional or relationship text messages (e.g., inquiry updates), you can reply “STOP” to a text message you receive. To opt out of all communications, the only option is to delete your account. You authorize your wireless carrier to use or disclose information about your account and your wireless device, if available, to Hera or its service provider for the duration of your business relationship, solely to help them identify you or your wireless device and to prevent fraud. See our Privacy Policy for how we treat personal information. 7. Rights You Are Granted By Hera Hera grants you the right to use and enjoy our Services, subject to these Terms. For as long as you comply with these Terms, Hera grants you a personal, worldwide, royalty-free, non-assignable, non-exclusive, revocable, and non-sublicensable license to access and use our Services for purposes as intended by Hera and permitted by these Terms and applicable laws. This license and any authorization to access the Services are automatically revoked in the event that you fail to comply with these Terms. 8. Intellectual Property Any text, content, graphics, user interfaces, trademarks, logos, sounds, artwork, images, and other intellectual property appearing on our Services is owned, controlled, or licensed by us and protected by copyright, trademark, and other intellectual property law rights. All rights, title, and interest in and to our Content remains with us at all times. 9. Paid Services There are no fees for use of many aspects of the Services. However, some services, features, and products may be available for purchase (“Paid Services”). 10. Misconduct and Reporting Hera does not tolerate inappropriate behavior on or off of the Services. We encourage you to report any misconduct by other Users. You can report a User by emailing [email protected]. As set forth in our Privacy Policy, we may share data between our affiliates for the safety and security of our Users and may take necessary actions if we believe you have violated these Terms, including banning you from our Services and/or our affiliates’ services, and/or preventing you from creating new accounts. You understand and agree that we may not share information with you regarding your account if doing so would potentially impair the safety or privacy of our other users. 11. Privacy Hera’s Privacy Policy explains how and why we collect, use, and share information about you when you access or use our Services. By using our Services, you agree to be bound by our Privacy Policy, which is incorporated into these Terms, and consent to the collection and use of information about you as set forth in the Privacy Policy. 12. Indemnity Except to the extent prohibited by law, you agree to defend, indemnify, and hold Hera, its affiliates, and their respective directors, officers, employees, agents, contractors, third-party service providers, and licensors harmless from and against any claim or demand made by any third party, and any related liability, damage, loss, and expense (including costs and attorneys’ fees) due to, arising out of, or in connection with: (a) your use of the Services; (b) your violation of these Terms; or (c) your violation of applicable laws or regulations. We reserve the right to control the defense of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. 13. Disclaimers and Limitation of Liability THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” TO THE EXTENT PERMITTED BY APPLICABLE LAW, WITHOUT REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. HERA DOES NOT REPRESENT OR WARRANT THAT (A) YOUR USE OF THE SERVICES WILL MEET YOUR REQUIREMENTS; (B) YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE; (C) ANY DEFECTS OR ERRORS IN OUR SERVICES WILL BE DISCOVERED OR CORRECTED; OR (D) THAT ANY INFORMATION YOU OBTAIN ON OR THROUGH OUR SERVICES WILL BE ACCURATE, RELIABLE, OR APPROPRIATE FOR YOUR PURPOSES. HERA DOES NOT CONTROL, ENDORSE, OR TAKE RESPONSIBILITY FOR THE ACTIONS OF ANY THIRD PARTY OR USER. FURTHERMORE, HERA MAKES NO GUARANTEES AS TO THE NUMBER OF ACTIVE USERS AT ANY TIME; USERS’ ABILITY OR DESIRE TO COMMUNICATE WITH OR MEET YOU, OR THE ULTIMATE CONDUCT OF USERS YOU COMMUNICATE THROUGH OR BEYOND THE SERVICES. HERA DISCLAIMS AND ASSUMES NO RESPONSIBILITY FOR ANY CONDUCT OF YOU OR ANY OTHER USER, ON OR OFF OUR SERVICES. HERA ASSUMES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER USER OR THIRD PARTY SENDS OR RECEIVES THROUGH OUR SERVICES; NOR DOES HERA ASSUME RESPONSIBILITY FOR THE IDENTITY, INTENTIONS, LEGITIMACY, OR VERACITY OF ANY USERS WITH WHOM YOU MAY COMMUNICATE WITH THROUGH HERA. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF OUR SERVICES IS ACCESSED AT YOUR OWN DISCRETION AND RISK. HERA IS NOT RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER HARDWARE, COMPUTER SOFTWARE, OR OTHER EQUIPMENT OR TECHNOLOGY INCLUDING, BUT WITHOUT LIMITATION, DAMAGE FROM ANY SECURITY BREACH OR FROM ANY VIRUS, BUGS, TAMPERING, HACKING, FRAUD, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER LINE OR NETWORK FAILURE, OR ANY OTHER TECHNICAL OR OTHER DISRUPTION OR MALFUNCTION.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL HERA, ITS AFFILIATES, EMPLOYEES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE TO YOU FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; OR (II) THE CONDUCT OF ANY USERS OR THIRD PARTIES ON OR THROUGH ANY OF OUR AFFILIATES’ SERVICES OR IN CONNECTION WITH THE SERVICES. IN NO EVENT WILL THE AGGREGATE LIABILITY OF HERA EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100) OR ANY AMOUNT YOU PAID HERA IN THE PREVIOUS SIX MONTHS FOR THE SERVICES GIVING RISE TO THE CLAIM. THE LIMITATIONS OF THIS SECTION WILL APPLY TO ANY THEORY OF LIABILITY, INCLUDING THOSE BASED ON WARRANTY, CONTRACT, STATUTE, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF HERA HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGE, AND EVEN IF ANY REMEDY SET FORTH IN THESE TERMS IS FOUND TO HAVE FAILED ITS ESSENTIAL PURPOSE. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some or all of the exclusions and limitations in this section may not apply to you. Instead, in such jurisdictions, the exclusions and limitations above shall apply only to the extent permitted by the laws of such jurisdictions. 14. Governing Law and Venue If you have an issue or dispute, you agree to raise it and try to resolve it first with Hera informally. You can contact us with feedback and concerns at [email protected].
To the fullest extent permitted by applicable law, any claims arising out of or relating to these Terms or the Services will be governed by the laws of the State of Delaware, without regard to its conflict of laws rules; all disputes related to these Terms or the Services will be brought solely in the federal or state courts located in the State of Delaware, and you and Hera consent to personal jurisdiction in these courts. 15. Third-Party Services Our Services may contain advertisements and promotions offered by third parties and links to other websites or resources. Hera may also provide non-commercial links or references to third parties within its content. Hera is not responsible for the availability (or lack of availability) of any external websites or resources or their content. The applicable third party’s terms will govern their relationship with you. Furthermore, Hera is not responsible for, and does not endorse, any products or services that may be offered by third-party websites or resources. If you choose to interact with the third parties made available through our Services, such party’s terms will govern their relationship with you. Hera is not responsible or liable for such third parties’ terms or actions. 16. Modifying the Services and These Terms We may add or remove features, products, or functionalities as we improve our Services, and we may also suspend or stop the Services altogether. We may take any of these actions at any time for any reason, and when we do, we may not provide you with any notice beforehand.
We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of our Services thereafter. We will use commercially reasonable efforts to generally notify all users of any material changes to these Terms, such as through a notice on Hera, however, you should look at the Terms regularly to check for such changes. We will also update the “Last Updated” date at the top of these Terms, which reflect the effective date of such Terms. Your continued access or use of the Services following the posting of revised Terms constitutes your acceptance and agreement to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.
If you do not agree to the new Terms, you must stop accessing or using the Services.
17. Entire Agreement
These Terms, with the Privacy Policy, contain the entire agreement between you and Hera regarding the use of our Services. The Terms supersede all previous agreements, representations, and arrangements between us, written or oral. If any provision of these Terms is held invalid, illegal, or otherwise unenforceable, the remainder of the Terms shall continue in full force and effect. The failure of Hera to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. You agree that your Hera account is non-transferable and all of your rights to your account and its content terminate upon your death, unless otherwise provided by law. Any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by us without restriction. No agency, partnership, joint venture, fiduciary or other special relationship or employment is created as a result of these Terms, and you may not make any representations on behalf of or bind Hera in any manner.
18. Contact Us
If you have any questions or comments regarding these Terms, please contact: [email protected]
Privacy Policy Last updated: November 21, 2023
Welcome to Hera’s Privacy Policy. Please read this in conjunction with Hera’s Terms of Use.
This Privacy Policy (“Policy”) applies to all Hera platforms, which includes the Hera mobile application (“App”) and website herasociety.com (“Website”), accessed via any platform or device that links to this Policy. The term “Services” means and collectively refers to Hera’s services offered on or through such platforms. This Policy explains how we collect, protect, use, store, and disclose the personal information of users and other individuals age thirteen (13) and over. This Policy applies to personal information relating to: (i) individuals who are registered users of or subscribers to our Services (“Users”) and (ii) individuals who are not Users but are identified by a User as a person with whom that User shares a personal connection (“Non-User”).
By using our Services or providing information to us, you consent to us collecting, storing, using, and disclosing information as described in this Policy.
Notice to Certain California Individuals: The disclosures regarding the collection, processing/use and disclosure of personal information of, from, or about Users and Associates, are set forth in both this Policy and the U.S. State Privacy Notice. If you are an individual referenced in this section, please read our U.S. State Privacy Notice and note that certain sections of the U.S. State Privacy Notice reference back to this General Privacy Policy (such as detailed information on how to exercise privacy rights).
If you are a User, your access to and use of our Services are subject to our Terms of Use, which define some of the terms used throughout this policy. Please make sure that you have carefully read and understand the Terms of Use before you use our Services. By using our Services, you accept the Terms of Use, and acknowledge and agree that you have read and fully understand and agree to our privacy practices as described in this Policy. If you do not feel comfortable with any part of this Policy or our Terms of Use, you must not use or access our Services.
If you have any questions regarding this Privacy Policy, please contact us at [email protected].
2. Users
2.1. Collection of Personal Information
When you use our Services, we may collect information from and about you, including information that you provide to us directly and information automatically collected.
2.1.1. Information You Provide
When you use our Services, you may provide information to us, including when you register with Hera, contact us with inquiries, respond to surveys, or otherwise access or use our Services. This information may include some or all of the following:
Personal Information. When you use our Services, we may ask you to provide us with certain personal information that can be used to contact or identify you. Personal information includes, but is not limited to your phone number. For safety and security we require users to verify their accounts and ask for Users’ phone numbers to do so. We want to prevent robot activity and fake inquiries which can be used for malicious activities and cybercrime. This verification is required by Hera to prevent fraud. When you provide your phone number, we send different kinds of transactional text messages directly relating to your use of your Services, like verifying your phone number and alerts. By providing your mobile phone number, you expressly consent to receive these types of transactional text messages from us at that number. Third-party data and message fees may apply. If your phone number changes, please ensure that you update this;
Information Related to a Non-User. Hera allows a User to associate a User’s phone number with the phone number of a person with whom the User has a personal connection (“Non-User”). We may collect and process information related to the User and the Non-User. This information includes personal information such as the phone number of the User and the phone number of the Non-User.
Clipboard. Information, including text, found in your device’s clipboard, with your permission. For example, if you choose to paste a phone number from your clipboard onto Hera, we access this information stored in your clipboard in order to fulfill your request.
Payment Information. If you purchase any of Hera’s products and/or Services, you may provide your credit or debit card information. Hera uses third-party services for payment processing. Hera will not store or collect your payment card details. Payment information is provided directly to our third-party payment processors whose use of your personal information is governed by their respective privacy policies. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
Correspondence with Hera. When you use our Services, complete electronic forms, communicate with or contact us for support, we may collect and store certain information about you and the correspondence that you voluntarily provide to us, for example: contact information; the nature and content of your communication; the purpose of the interaction; and the action we took in response to your inquiry or request.
Stories, Surveys, and Contributions. We may collect information you share through surveys or your participation in research, promotions, marketing campaigns, or events such as your gender, age, likeness and preferences. We may also contact you to find out if you would like to provide feedback, a testimonial, or participate in a marketing campaign.
2.1.2. Information Collected Automatically
When you use our Services, we may automatically collect some or all of the following information about you and your device(s):
Usage Information. When you use our Services, we collect information regarding your behavior and activity while interacting with our Services, for example: the pages or features of our Services that you browsed; how much time you spend interacting with our Services; and information about links you interact with across our Services, including links sent through text and email.
Device Information. When you use our Services, we collect certain information from and about the device(s) you use or access our Services with, including: information about your connection, such as your IP address, browser type, browser version, and related information; and information about your device and its settings, such as device IDs, operating system and version, mobile carrier, device manufacturer, language, user agent, time zone settings, identifiers for advertising purposes, model of your device, network type, battery level, and unique device identifiers and other diagnostic data.
Preferences. When you use our Services, we may collect information about the preferences you set using your settings so that we can respect your preferences and make your use of our Services more productive.
Advertisements. When you view or interact with ads we serve on or off Hera, we may collect information about those views or interactions (e.g., watching a video ad or preroll, clicking on an ad, interacting with resposts of or replies to an ad).
Cookies. Like many websites we use cookies and similar tracking technologies to collect additional usage data and operate our Services. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as pixel tags, which are transparent images that allow us to understand how users interact with our Website and help to improve and analyze our Services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services. To learn more about how we use cookies on our Services and your choices, please check out our Cookie Policy.
2.1.2.1. Do Not Track Signals
Do Not Track (“DNT”) is an optional browser setting that allows you to express your preference regarding tracking by advertisers and other third parties. We honor DNT signals and preferences that you set in your browser.
2.2. Use of Information
In general, we use information collected to provide you with the best possible Services and continually improve them over time.
Specifically, we may use the information we collect for various purposes, including, among other things: To provide and maintain our Services; To fulfill any other purpose for which you provide it; To notify you about changes to our Services (e.g., App updates and new features); To allow you to participate in interactive features of our Services when you choose to do so; To provide customer support and respond to your inquiries and/or requests about our Services; To receive feedback and provide customer and technical support for our Services; To conduct research and gather analytics or valuable information about how you use and interact with our Services so that we can improve our Services and ensure our Services work properly; To conduct surveys, research, and audits; To protect our users and third parties from harm; To detect, prevent, and investigate actual or suspected fraud, hacking, or other misconduct involving our Services; To monitor the usage of our Services; To administer, maintain, analyze, improve, and customize the Services and create a better experience for users of our Services; To provide or send information about our Services; To send transactional text messages directly relating to your use of our Services (e.g., verifying your account) To detect, prevent, and address technical issues; To fulfill any other purpose for which you provide it; To personalize the App/Website and the content we deliver to you; To test new technologies and processes designed to enhance and improve our Services; To resolve disputes, troubleshoot problems, and enforce our Terms of Use; To investigate fraud, protect our legal rights, and enforce our Terms of Use; To provide you with notices about your account and/or subscriptions, including expiration and renewal notices, email-instructions, etc.; and In any other way we may describe when you provide the information; and for any other purpose with your consent.
Additionally, we may use your personal information if we think we need to or are permitted to for legal purposes, to protect our business, our rights, or our property, or to address activity that may be illegal, unethical, or legally actionable.
2.3. How We Share Information
We take your privacy very seriously. Our policy is only to disclose your personal information in limited circumstances, mainly to fulfill the purpose for which you provide it and/or with your consent in any other cases. When you use our Services, we may share the information we collect about you in some or all of the following ways:
With Other Users. We may share personal information that you have directed us to share, including your phone number, with other Hera Users. For example, upon detection of a match (i.e., when two or more Hera Users associate their phone numbers with the phone number of a same Non-User), Hera may share your phone number with the other User(s), and vice versa, as you consented to in using our Services.
To Law Enforcement. We may share personal information for legal, safety, and security purposes. We may share personal information if we reasonably believe that disclosing the information is needed or required to:
Comply with any valid legal process, governmental request, valid request by public authorities, or applicable law, rule, or regulation;
Investigate, remedy, or enforce potential Terms of Use violations;
Protect the rights, property, or safety of Hera, Hera’s users, or others; and/or
Detect and resolve any fraud or security concerns.
To Authorized Business Partners. Authorized Business Partners are third parties whose services Hera uses to operate and improve our own Services. These third parties include agents, contractors, service providers, and other third parties that we use to support our business and who are bound by the contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
In the Event of a Business Transaction. If we are involved in a merger, acquisition, asset sale, financing, liquidation or bankruptcy or acquisition of all or some portion of our business to another company, your personal information may be transferred or shared with that company before and after that transaction closes.
3. Non-Users
In connection with our Services, we may collect limited information about Non-Users, which can occur when a User associates the User’s phone number with the phone number of a Non-User. We do not sell or share (as these terms are defined under applicable data protection and privacy laws) the personal information, such as phone numbers, of Non-Users. We do not disclose the personal information, such as phone numbers, of Non-Users.
3.1. Personal Information Collected
When a User uses our Services, we may collect and process personal information about Non-Users, such as the phone number of the Non-User.
3.2. Source of Personal Information
When a User uses our Services, we may receive the personal information of Non-Users described in this Policy from other Users. Specifically, we may receive the phone number of a Non-User from one or more Users, such as when a User associates the User’s phone number with the Non-User’s phone number.
3.3. Purposes or Uses of Personal Information
When a User uses our Services, we may collect and process personal information about Non-Users for some or all of the following purposes or uses:
To connect two or more Users. For example, upon detection of a match (i.e., when two or more Users associate their phone numbers with the phone number of the same Non-User), Hera may enable the Users to connect outside of our Services;
To facilitate and administer our communication and interaction with Users;
To handle inquiries, complaints, and requests;
To comply with legal and regulatory requirements; and
To exercise our rights, and to defend ourselves from claims.
3.4. No Disclosure of Personal Information
Hera does not disclose the personal information of Non-Users to other Users or third parties. Accordingly, no Users or third parties will receive personal information about Non-Users.
4. How We Secure, Store, and Retain Information
4.1. Security of Information
Hera has implemented reasonable technical and organizational precautions to protect the confidentiality, security, and integrity of personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, no method of electronic storage is ever fully secure or error-free. While we strive to safeguard personal information, we cannot guarantee the security of information transmitted to us over the Internet. Any transmission of personal information is at your own risk. Please keep this in mind when disclosing any information to Hera.
4.2. Storage of Information
Your information, including personal information, may be transferred to and maintain on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us, you should be aware that once your Personal Information is submitted through our Services, it will be transferred to the United States, processed there, and therefore governed by local data protection laws, which can vary state by state.
4.3. Retention of Information
We will retain information only for as long as is necessary for the purposes set out in this Policy, unless a longer retention period is required or permitted by law. We will retain and use your personal information to the extent necessary to comply with our legal obligations (e.g., if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
5. Children’s Information
Our Services are not intended for, and we do not direct them to, anyone under the age of thirteen (13). No one under the age of 13 may provide any personal information to or on our Services.
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are not 13 years or older, do not use our Website, App, or Services or provide any information about yourself to us, including your name, address, telephone number, or email address. If you believe that we received any information from or about a child under the age of 13, please contact us at [email protected]. If we become aware that a child under the age of 13 is using our Services and providing us with personal information without verification of parental consent, we will take steps to terminate that child’s Services and delete that information.
California residents under the age of sixteen (16) may have additional rights regarding the collection of their personal information. 6. Links to Third-Party Websites When you use our Services, you may be directed to other websites and applications that are beyond our control. We may also allow third-party websites or applications to link to our Services. We are not responsible for the privacy practices of any third parties or the content of linked websites and applications, but we do encourage you to read the applicable privacy policies and terms and conditions of such parties, websites, and applications. This Privacy Policy only applies to our Services. 7. Your Rights and Choices 7.1. Your Rights You may have rights under certain data protection and privacy laws applicable in your country with respect to our use of your personal information. These rights are not absolute, meaning that, as permitted under applicable data protection and privacy laws, we may not be obligated to comply with your request and we can limit the frequency of your requests. For all requests, we will need to verify the identity of the data subject and, if applicable, the identity and authority of the persons submitting the request on behalf of the data subject. If we are unable to confirm or validate the identity of the data subject and, if applicable, the identity and authority of the requestor if different than the data subject, then we may reject or deny the request. Subject to applicable protection and privacy laws, you can exercise your rights free of charge.
Data protection and privacy laws applicable in your country may give you the following rights:
Type of Right Description Exercising Right Right of Access / Right to Know / Right to Data Portability This right provides an individual with the opportunity to know what personal information has been collected about them, including the specific pieces of personal information and the right to receive a copy of the personal information in a portable and, to the extent technically feasible, a readily usable format. User: You can exercise this right by contacting us at [email protected].
Non-User: Contact us at [email] and provide (i) your first and last name, email address and address of residency; (ii) identify the right(s) being exercise; and (iii) in the subject line include “Non-User DSR Request” Right of Deletion This right provides an individual with the opportunity to request the deletion of personal information.
Notwithstanding the fact that a data subject may exercise a right to delete personal information, please note that we will keep a record of all rights requests and we may retain personal information even after receiving and processing a right of deletion request if such retention is permitted or required under applicable data protection and privacy laws. User: You can exercise this right by contacting us at [email protected].
Non-User: Contact us at [email] and provide (i) your first and last name, email address and address of residency; (ii) identify the right(s) being exercise; and (iii) in the subject line include “Non-User DSR Request” Right to Correct or Rectify Personal Information Taking into account the nature of the personal information and the purposes of the processing, this right provides an individual with the ability to correct or update inaccurate personal information that we hold about the individual. User: Contact us at [email protected] to correct or update your information.
Non-User: Contact us at [email] and provide (i) your first and last name, email address and address of residency; (ii) identify the right(s) being exercise; and (iii) in the subject line include “Non-User DSR Request” Right to Appeal This right provides an individual with the opportunity to appeal a decision made by us in connection with a rights request. User or Non-User: Contact us at [email] and provide (i) your first and last name, email address and address of residency; (ii) the date that you initially submitted the request; (iii) an overview of the decision you are appealing; and (iv) in the subject line include “DSR - Appeal”
Right to Withdraw Consent This right provides individuals with the opportunity to withdraw their consent where Hera has collected their personal information on the basis of such consent. User or Non-User: To withdraw consent where you have previously given your consent to Hera, contact us at [email] and provide (i) your first and last name, email address, and address of residency; (ii) an explanation of where you provided your consent to Hera; and (iii) in the subject line include “Withdraw Consent - DSR” Right to Opt-out of Profiling This right provides individuals with the opportunity to opt out of profiling. The term profiling has specific definitions under state laws and typically means automated processing to analyze an individual’s economic, situation, health, personal preferences, interests, reliability, behavior, location, or movements in a way that would produce a legal or similarly significant effect. User or Non-User: Hera does not engage in this type of profiling of individuals. Right to Limit the Use and Disclosure of Sensitive Personal Information Under the CPRA, this right provides an individual with the opportunity to direct a business that collects sensitive personal information about the individual to limit its use of the individual’s sensitive personal information to only the use necessary to perform the services or provide the goods reasonably expected by the average individual who requests those services or goods or as otherwise permitted under applicable data protection and privacy laws. This right is limited to sensitive personal information used for the purpose of inferring characteristics about an individual. User or Non-User: Hera does not use sensitive personal information for the purpose of inferring characteristics about an individual, therefore we do not offer a path to exercise this right. However, all other rights applicable to personal information are available for sensitive personal information as well.
The above list is not exhaustive, and the particular rights which are applicable to you may vary depending on your country and exclude those listed above or include other rights not listed above. You should make yourself aware of the rights you have under the applicable privacy laws in your country.
7.2. Your Choices
7.2.1. Commercial Email Messages & Text Messages
You can unsubscribe from our marketing or promotional emails and text messages by using the unsubscribe mechanism in the communication. We will still send you transactional, information, and relationship communications about the use of our Services, platforms, and/or the relationship between us and you.
7.2.2. Push Notifications
In the notifications section of the account page on our mobile platforms/apps, you can adjust your preferences for push notifications for updates, reminders, and news. Please note that turning off notifications may impact the use of our Services, platforms, and/or the relationship between you and us.
8. California, Nevada, Virginia, Colorado, and Connecticut Residents
California, Nevada, Virginia, Colorado, and Connecticut residents, please review additional privacy information in our U.S. State Privacy Notice.
10. International Users
The personal information processed in connection with this Policy may be stored and processed on servers located in the United States and other global locations, which means that if you reside outside of the United States your personal information will be transferred, stored, and processed outside of the country or jurisdiction in which you reside.
11. Contact Us
If you have any questions or concerns relating to this Policy or our privacy practices, please contact us at [email protected].
You are responsible for ensuring we have up-to-date active and deliverable contact information for you, and for periodically reviewing this Policy to check for any changes.
U.S. State Privacy Notice Effective: November 22, 2023
California, Nevada, Virginia, Colorado, and Connecticut Residents. For California, Nevada, Virginia, Colorado, and Connecticut residents that are individuals covered by the Hera’s Privacy Policy, this U.S. Privacy Notice (“Notice”) supplements the Privacy Policy. Please note that certain sections of this Notice reference back to the Privacy Policy (such as detailed information on how to exercise privacy rights). Capitalized terms used in this Notice but not defined herein, shall have the meaning ascribed to such terms in the Privacy Policy. Users in California, Nevada, Virginia, Colorado, and Connecticut have certain privacy rights as specified under state law. Our Privacy Policy and privacy controls we offer to all users are in line with these laws; however, this Notice ensures we cover state-specific requirements.
In the last 12 months, we have collected the following personal information: Identifiers: Identifiers such as your name, unique personal identifiers, online identifiers, IP address, email address, phone number, or other similar identifiers. We mainly use these to offer our Services, for example to create your account and detect matches. Personal information categories listed in the California Customer Records provisions: Personal information categories listed in the California Customer Records provisions, such as your name and/or telephone number. For example, we use this information so that you can use and purchase our Services. Some personal information included in this category overlaps with other categories. Commercial Information: Commercial information, such as products or Services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. For example, we may keep this information when you purchase items through the App or when you engage with our ads on our platform. Communications Data: Such as the nature and content of communications, data and time sent, etc. Survey Response Data: Such as demographic information and survey responses that you provide when you voluntarily participate in a survey for us. 4. How Long We Keep Your Information As detailed in Section 4.3 of the Privacy Policy (“Retention of Information”), we retain information for as long as is necessary as set out in the Privacy Policy, unless a longer retention period is required or permitted by law. 5. Sharing Your Information We do not share your personal information for cross-context behavioral advertising. We may share your personal information for a business purpose(s) or at your direction. For example, we share your personal information with our data hosting and storage providers. Our service providers can only use your information for specific purposes and are required to ensure its confidentiality.
In the past 12 months, we may have disclosed categories A-G for a business purpose or at your direction with our affiliates, service, providers, or Users. 6. California If you live in California, you also have the right to request to limit the use and disclosure of your sensitive personal information that is used to infer characteristics about you as provided by the CCPA. Hera does not collect sensitive personal information. 7. Nevada We do not sell your covered information, as defined under Chapter 603A of the Nevada Revised Statutes. If you still have questions about your covered information or anything else in our Privacy Policy, please contact us at [email protected]. 8. Virginia If you live in Virginia, you have some additional rights: If we deny your rights request, you have the right to appeal that decision. We will provide you the necessary information to submit an appeal at that time. Alternatively, you can appeal a decision by contacting us at [email] and providing (i) your first and last name, email address and address of residency; (ii) the date that you initially submitted the request; (iii) an overview of the decision you are appealing; and (iv) in the subject line include “DSR - Appeal.” Hera does not engage in targeted advertising. Hera does not engage in profiling as defined by Virginia law. 9. Colorado If you live in Colorado, you have some additional rights: If we deny your rights request, you have the right to appeal that decision. We will provide you the necessary information to submit an appeal at that time. Alternatively, you can appeal a decision by contacting us at [email] and providing (i) your first and last name, email address and address of residency; (ii) the date that you initially submitted the request; (iii) an overview of the decision you are appealing; and (iv) in the subject line include “DSR - Appeal.” Hera does not engage in targeted advertising. Hera does not engage in profiling as defined by Colorado law. 10. Connecticut If you live in Connecticut, you have some additional rights: If we deny your rights request, you have the right to appeal that decision. We will provide you the necessary information to submit an appeal at that time. Alternatively, you can appeal a decision by contacting us at [email] and providing (i) your first and last name, email address and address of residency; (ii) the date that you initially submitted the request; (iii) an overview of the decision you are appealing; and (iv) in the subject line include “DSR - Appeal.” Hera does not engage in targeted advertising. Hera does not engage in profiling as defined by Colorado law.
Cookie Policy Effective: November 22, 2023
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies, including pixel tags may be used for similar purposes. In this policy, we say “cookies” to refer to all of these technologies.
Our Privacy Policy explains how we collect and use information from and about you when you use Hera and certain other of our Services. This policy explains more about how we use cookies and your related choices.
The cookies we use generally fall into the following categories:
Category of Cookies Description Essential These cookies are strictly necessary to provide you our Services, such as enabling you to log in, remembering your preferences and keeping you safe by detecting malicious activity. Analytics These cookies help us understand how our Services are being used and help us customize and improve our Services for you. Advertising & Marketing These cookies are used to determine how effective our marketing campaigns are and make the ads you see more relevant to you. They perform functions such as helping us understand how much traffic our marketing campaigns drive on our Services, preventing the same ad from continuously reappearing, and ensuring that ads are properly displayed for advertisers.
1.1. Analytics and Advertising Services We may let other companies use cookies on our Services. These companies may collect information about how you use our Services over time and combine it with similar information from other services and companies. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity. 1.2. Your Choices You may be able to adjust your cookie settings on your browser or device in addition to the settings we make available to you on our Services. See below for more information on each of the options that may be available to you. 1.2.1. Browser Settings Your browser may provide you with the option to refuse some or all non-essential browser cookies. You may also be able to remove cookies from your browser. For more information about how to manage browser cookies, please follow the instructions provided by your browser. 1.2.2. Device Identifier Settings Your device operating system may let you opt-out from having certain device identifiers used for interest-based advertising. You should refer to the instructions provided by your mobile device’s manufacturer; this information is typically available under the “settings” function of your mobile device.
And of course, if your mobile device offers an uninstall process, you can always stop us from collecting information through the app by uninstalling the Hera App.